Shipping policy

At Second Stroll, we do our best to get your gear to you quickly, safely, and affordably.

Order Processing:

All orders are processed within 2 business days (excluding weekends and holidays) after payment is received. You’ll receive a confirmation email with tracking information as soon as your order ships.

Shipping Time & Rates:

Shipping times vary based on your location and the size of the item. Estimated delivery times and rates will be calculated and displayed at checkout. At this time, we ship within the U.S. only, excluding Hawaii, Alaska and Puerto Rico. We cannot ship to PO Boxes.

Local Pickup:

If you’re in the Los Angeles area, we offer free local pickup! Just select the pickup option at checkout and we’ll reach out to schedule a convenient time.

Lost or Damaged Packages:

Once your order leaves our hands, we rely on trusted carriers to get it to you. If your package is lost or arrives damaged, please contact us at hello@second-stroll.com within 48 hours so we can help make it right.